For Bocas Golf, MSQ2I built the public website and the custom software behind the customer journey: reservations, memberships, payments, group bookings, events, and announcements.
Bocas Golf needed customers to discover the venue, check when a simulator bay was available, choose the right way to play, and complete a booking. The business also needed a practical way to support recurring memberships, prepaid hours, and group events.
MSQ2I designed the public experience and built the connected booking and membership workflows behind it. That meant working through the operating rules—availability, session length, member entitlements, payment status, and confirmation—alongside the page design.
Visitors, members, and groups enter through different booking paths, each with the rules that apply to them.
Guests choose a date, session length, and available start time without needing a paid membership. The calendar checks availability before a reservation is held; confirmation follows verified payment.
Members sign in to reserve eligible sessions or purchase additional play time. The booking flow uses the membership or prepaid-hour balance and applies the active booking limits.
A dedicated group-event path gives parties and organizations a way to plan longer sessions, celebrations, and watch parties, with event arrangements confirmed by the venue.
The software has to carry those rules through the customer and office experience.
Member accounts connect a plan or prepaid package to booking access and remaining hours, so the customer can use what they purchased.
Stripe supports membership and package payments. The recurring membership workflow includes a scheduled advance renewal invoice notice, so members know a renewal is coming.
The admin view brings member accounts, membership plans, payment status, and remaining hours together so the operator can review the membership program without searching across separate screens.
Availability is checked again before time is held. A booking is confirmed only after the payment or membership booking is verified.
Events and announcements are dedicated parts of the Bocas Golf site—not just paragraphs buried on the homepage. The event page gives upcoming activities a clear destination, while announcements provide a place for timely news and community updates. The homepage can surface the latest event information as it is published.
The site also has a separate group-events page, so a birthday gathering, watch party, or team outing has a purpose-built path into the booking system.
A complete visual identity and responsive site for a new indoor golf venue in Bocas del Toro.
Guest, member, and group booking paths with a live availability calendar, session options, and confirmation rules.
Monthly memberships, prepaid hours, additional-hour purchases, account entitlements, and an office view for member operations.
Dedicated events, announcements, and group-play pages that give the operator clear places to keep the customer experience current.
We can build around the customer journey and the operating rules behind it.
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